Our Dog Walking Process

We've designed our service to be seamless and efficient for busy professionals and corporate clients. Our streamlined process ensures your dog receives excellent care while minimizing disruption to your demanding schedule.

Corporate and individual client onboarding process
01

Onboarding (Corporate & Individual)

Our onboarding process is designed with busy professionals in mind, requiring minimal time investment while gathering all essential information:

  • Corporate registration with designated point of contact for multi-employee services
  • Individual client profile creation with professional schedule details
  • Comprehensive pet profile including health information, behavior patterns, and veterinary contacts
  • Secure key/access management protocol setup
  • Emergency contact hierarchy establishment for corporate and individual clients
  • Digital documentation for all agreements and authorizations
Professional scheduling and booking process
02

Booking & Scheduling

We integrate seamlessly with your professional calendar to ensure reliable walking schedules:

  • Calendar integration with major professional platforms (Outlook, Google Calendar)
  • Recurring walk schedules aligned with your regular work commitments
  • Corporate subscription management with departmental allocation options
  • Flexible booking for shift workers and variable schedules
  • Priority booking system for corporate clients
  • Digital confirmation and automated reminders
  • Same-day emergency booking protocol for unexpected meetings
Professional risk assessment process for dog walking routes
03

Risk Assessment & Safety

Every client receives a comprehensive safety evaluation before service begins:

  • Professional route assessment considering traffic patterns and urban hazards
  • Dog behavior evaluation to determine appropriate walking environments
  • Weather contingency planning for year-round reliability
  • UK street rule compliance and council regulation adherence
  • Individual safety protocol development for each pet
  • Quarterly route reassessment to adapt to changing urban conditions
  • Documentation of all safety measures for corporate compliance
Professional vetting and training of dog walking staff
04

Walker Assignment & Vetting

Our rigorous walker selection process ensures only the most qualified professionals care for your pet:

  • Enhanced DBS background checks for all staff members
  • Professional certification in canine behavior and handling
  • Comprehensive insurance coverage verification
  • Consistent walker assignment for relationship building
  • Backup walker designation for illness/holiday coverage
  • Quarterly skill assessment and continuing education
  • Professional appearance and etiquette standards
Day-of execution process for professional dog walking
05

Day-of Execution

Our walking service is designed for reliability and transparency:

  • GPS-tracked walks with real-time monitoring
  • Arrival/departure notifications to corporate or individual account
  • Photographic confirmation of walk completion
  • Standardized walk duration (30 minutes standard, 45-60 minutes premium)
  • Digital behavior and activity reports
  • Secure property protocol adherence
  • Corporate dashboard updates for company-level clients
Professional billing and reporting process
06

Billing & Reporting

Our financial processes are designed for corporate efficiency and transparency:

  • Consolidated corporate invoicing options for multi-employee services
  • Individual billing with expense report formatting
  • Monthly service reports with walk statistics
  • Corporate account management with departmental allocation
  • Automated payment processing through secure systems
  • Digital receipt delivery for accounting purposes
  • Quarterly service review for corporate accounts
Emergency procedures for professional dog walking service
07

Emergency Procedures

Our comprehensive emergency protocols ensure rapid response in any situation:

  • 24/7 emergency contact system for clients
  • Veterinary emergency response protocol with pre-authorized spending limits
  • Hierarchical notification system for corporate contacts
  • Inclement weather contingency procedures
  • Service disruption management with backup walker deployment
  • Property emergency protocols (lockouts, alarms, etc.)
  • Incident documentation and reporting system

Ready to Experience Our Professional Service?

Our streamlined process was designed with busy professionals in mind. We handle all the details so you can focus on your career while knowing your dog is receiving excellent care.

Request Our Service

Frequently Asked Questions

How do you handle office building access and keys?

We maintain a secure key management system with biometric access controls and digital tracking. Keys are stored in tamper-proof containers and assigned unique tracking codes. For corporate clients, we can arrange secure key collection points or coordinate with building security. All key handlers undergo enhanced security screening and follow strict protocols for key handling, storage, and return.

What happens if I have an unexpected late meeting?

Our service includes flexible scheduling for busy professionals. For unexpected schedule changes, you can request extended care through our priority client portal or emergency contact line. Corporate clients have access to our extended care service, which can be activated with minimal notice. We maintain a team of on-call professionals specifically for these situations, ensuring your dog receives proper care regardless of meeting overruns or unexpected work commitments.

How are walks scheduled around unpredictable work hours?

We offer several scheduling options for professionals with variable work patterns. Our flexible booking system allows for weekly schedule updates, and our corporate plans include scheduling bands rather than fixed times. For shift workers, we provide priority rebooking with minimal notice requirements. Additionally, our scheduling software integrates with major calendar applications, allowing automatic updates when your professional calendar changes. Corporate clients can designate multiple authorized schedulers to manage team member bookings.

What liability coverage do you maintain?

Tradefielda maintains comprehensive insurance coverage, including £2 million public liability insurance, professional indemnity insurance, care custody and control coverage, and key replacement insurance. Our policy covers property damage, pet injury or illness during our care, and third-party liability. Corporate clients receive certificates of insurance for compliance purposes, and we can provide additional named insured status when required for building access or corporate policies. All insurance documentation is available for review during the onboarding process.

How do corporate billing and reporting work?

Our corporate billing system offers several options: consolidated company invoicing, departmental allocation, or individual employee billing with corporate tracking. Reports include detailed service logs, usage analytics, and expense categorization for accounting purposes. Corporate clients receive monthly service summaries and quarterly business reviews. Our billing system integrates with major expense management platforms, and we provide structured data for corporate accounting systems. All transactions are processed through PCI-compliant payment systems with appropriate security protocols.